Support and FAQ's

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Welcome to Laser Jump Start!
Your home for Laser software, templates, and consumable
materials to Jump Start your Laser Engraving Opportunities!


Shipping Terms: Software, Materials, and Metal Marking orders are shipped within 1 Business Day; however, orders are normally shipped same day if placed by 1:00p.m. MST.


Download Order Notification: Download Orders are processed within 1 business day and generally within an hour after order placement during normal office hours. Our download system is not automated at this time; however, our staff members are committed to fulfilling download orders as soon as possible.

CorelDRAW x7, x8, and 2017 updates are soon to be available.

Please note, if you placed your Download Order over the weekend, your download(s) will be sent on the following business day. LJS is committed to our customers and in an effort to reduce delays, we have a staff member available periodically on weekends to help fulfill Download Orders and Access Code Requests to ensure customer use of LJS programs as soon as possible.


Support Request Form:

Your Name:

Your Email:

Your Phone Number:

Example. 208 - 999 - 9999

Your Software:

Have you activated/registered your product yet?



Describe the issue in detail:


BoxIt Suite FAQ

FlexIt Suite FAQ

FrameIt Suite FAQ


NameIt FAQ

LJS Supporting Template FAQ

LJS Materials FAQ


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